Below are answers to Frequently Asked Questions. Click any of the questions for full information. For additional questions, please call the Box Office at (630) 942-4000.
Tickets
What is the MAC box office's phone number and hours?
To contact the Box Office, call
(630) 942-4000 or visit the
box office page for more information.
Tuesday – Saturday: 12-6pm
and open two hours prior to ticketed performances.
Which credit cards are accepted?
The Box Office accepts Visa, MasterCard, AmEx and Discover.
What is a MAC Pack?
A MAC Pack is a subscription package.
Pick THREE or FOUR events and save 10%
Pick FIVE, SIX or SEVEN events and save 15%
Pick EIGHT or MORE events and save 20%
Learn more here.
Is it possible to buy tickets in groups?
Are there handling fees for purchases?
Tickets purchased in person or by phone are subject to a $3/ticket technology fee. Online purchases are subject to a $3/ticket technology fee plus a Tickets.com convenience fee.
Are gift certificates available?
Gift certificates are available in any denomination and do not expire.
Learn more here.
Can I get a refund or exchange my tickets?
The MAC has a no-refund policy as all sales are final. Exchanges are limited and subject to a $5 exchange fee per ticket.
Do children need tickets to events?
Yes, everyone entering the theater must have a ticket regardless of age.
Are donations accepted?
Yes – donors receive benefits based on level of giving. Visit
here for privileges and benefits.
Planning Your Visit
Where is the MAC located?
425 Fawell Blvd., Glen Ellyn, Illinois. Visit the College of DuPage website for
maps and directions.
Where is the Lakeside Pavilion located?
The Lakeside Pavilion is an outdoor venue adjacent to the McAninch Arts Center, on the south side of the building.
Is there consideration for patrons with special needs?
Accessibility is a priority at the MAC. Mobility-impaired seating and hearing assistance devices are available through the Box Office. For Americans With Disabilities Act accommodations, call 630.942.2141 (voice) or 630.858.9692 (TDD). Wheelchair seating is available, as is handicapped parking.
Where can I park? Is parking free?
Free parking is available in all campus lots. The lot nearest the theater is labeled Fawell A on the
campus map. Handicapped parking and parking for buses is available.
On performance days, when does the MAC open?
The lobby and box office opens 90 minutes before show-time. The house opens for seating about 30 minutes previous to curtain time.
At the MAC
What is the late seating policy?
Late seating occurs at the discretion of house management and varies on a per-performance basis.
Are cameras allowed in the theater?
No, photographs and recording of any kind is prohibited in the theaters.
Is there a coat check?
Yes, and it is free!
Are concessions available during performances?
Yes – the MAC offers a full bar and concession in the lobby.
Other
Are the theaters available for rental events?
Yes! To learn more, visit our pages on
Renting the MAC.
How many theaters are there and how many seats are in each theater?
Belushi Performance Hall 780
Playhouse Theatre 186
Studio Theatre 70
Lakeside Pavilion 1200
What ages is the MAC programming appropriate for?
Unless otherwise indicated, McAninch Arts Center events are not suitable for children under the age of 6.
